E-Commerce Manager

Job ID : J-00023
Job Location : Bangkok
Posted On : 14/11/2018

E-Commerce Manager

Job Purpose:-

E-Commerce Manager develops and carries out the strategic online marketing plans for organization and responsible for the online sales of multiple brands. E-Commerce Manager oversees the look and feel of the company websites and official product websites and are responsible for generating sales via online channels. As such, E-Commerce Manager needs to stay current with the online marketing environment and adapt their strategy to best serve the interests of organization and to keep pace with the competition in their field. Ecommerce Managers often are heavily involved with companies’ websites, particularly advertising and content elements. Given the 24/7 nature of online shopping, Ecommerce Managers may work irregular hours and be on call to handle any issues that arise.

Key Responsibilities:-

  • Develop an online sales business plan by identifying the highest value online touch points with customers (e.g., the organization’s general website and e-commerce site, blogs, online communities, social networking sites, etc.)
  • Design the online sales organization and processes
  • Define e-commerce site features and functionality
  • Prioritize and tracking investments across e-commerce projects
  • Develop and implement digital/internet marketing strategies to promote products/brands and attract potential customers to the e-commerce site (e.g., search engine, social media, display ads, email/text promotions, etc.)
  • Ensure that the e-commerce site is visually appealing, easy to navigate and find products, responsive (i.e., pages and pop-ups load quickly), and includes clear/detailed product descriptions and photos
  • Develop and implement online shopper marketing tactics (e.g., daily deals, user registration discounts, shipping promotions, customer reviews, similar/complementary product recommendations, etc.)
  • Encourage repeat sales through product/packaging quality, post-sale product updates and promotions, and high quality customer service
  • Implement and improve policies and procedures in order to achieve productivity, quality, and customer service goals.
  • Develop and monitor budgets, maintains safety/security and inventory control programs, and ensures facilities and equipment are  properly maintained.
  • Exercise general supervision of overall fulfillment activity, including inventory control, order processing, transportation, maintenance, and customer service.
  • Coordinate with different functions in the organizations such as Sales and Marketing to drive revenue growth, ensure fulfilment, Customer service, Quality, etc.
  • Provide feedback for developing products/processes to achieve organizational goals.


  • Bachelor Degree in Digital Marketing or any related field
  • Minimum 7 years’ experience in E-Commerce and Digital Marketing with proven track records
  • Hand on operation
  • Direct experience in Omni Channel would be an advantage
  • Direct working experience in Retail, Consumer Goods, Hotel, Travel Agency, Digital Marketing Agency  would be an advantage
  • Knowledge of digital marketing channels such as pay per click, SEO, Social Media Display, and affiliate marketing
  • Understand and experience in Google Analytics, UX, Adobe Photoshop, InDesign, Dreamweaver, etc.
  • Knowledge of attribution modelling/metrics and reporting tools

PHC is looking for a great confident candidate who has a passion to win to join our team. We offer a competitive remuneration package for the right candidate. If you are interested in this position, please register (top right of  this page) to receive the password and sign in (top right of this page) for online application.

                                                                                      Pacific Healthcare (Thailand) Co., Ltd.,

Human Resources Department

1011 Supalai Grand Tower, Room No.01, 29 th Fl., Rama 3 Rd., Chongnonsee , Yannawa , Bangkok  10120

E-mail: recruit@phc.co.th

         Website: www.phc.co.th

Only successful applicants will be contacted.

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